Terms and Conditions

General Terms and Conditions applicable to the Liiton Online Shop

Silver holdings Inc. DBA LIITON

1712 Pioneer Ave #273

Cheyenne, WY 82001

US

Phone: +1 800 6848269
E-mail: hi@liiton.com

1. Scope

1.1 These General Terms and Conditions apply to all business relationships between Liiton Canada, (“LIITON”) and the customer (the “Customer”) initiated and handled via LIITON’s online shop at http://www.liiton.com. The version of these General Terms and Conditions valid at the time the order is placed will apply. 
1.2 If agreements have been entered into separately between LIITON and the Customer, these General Terms and Conditions will prevail. Unless expressly agreed to in writing by LIITON, LIITON hereby refuses to accept any contradicting or other general terms and conditions put forward by the Customer. 
1.3 The goods in the online shop are offered to end consumers exclusively. Therefore, LIITON expressly reserves the right to offer and deliver goods to the Customer in regular household quantities only. For the purpose of these General Terms and Conditions (i) “Consumer” means any natural person entering into a purchase agreement for purposes that do not predominantly concern his/her business or self-employed activities, and (ii) “Entrepreneur” means any natural or legal person or legal partnership entering into the contract in the pursuit of his/her/its business or self-employed activities. 
1.4 The goods in the online shop currently are offered exclusively to Customers whose habitual residence is located in one of LIITON’s delivery regions and who can provide a delivery address in one of these regions. Further delivery restrictions are set out under 4. below.

2. Purchase agreement

2.1 Unless the Customer selects PayPal as a payment method, LIITON’s offerings in the online shop do not represent a legally binding offer to conclude a purchase agreement but rather are an unbinding online catalogue to inform the Customer about the goods offered in the online shop as well as an invitation to place an order. Orders placed by the Customer become binding if the Customer clicks the Buy Now button in the Cart section at the end of the order process. At any time before clicking the Buy Now button the Customer can edit the data entered, change the contents of the cart and/or end the order process by closing the online shop website. By placing an order, the Customer submits to LIITON a binding offer to enter into a purchase agreement. The order confirmation e-mailed to the Customer by LIITON does not mean LIITON has accepted the Customer’s offer to enter into a purchase agreement but serves to inform the Customer that LIITON has received the order (“Acknowledgment of Receipt”). Unless the Customer has selected advance payment or PayPal as the payment method, the purchase agreement will be concluded when the Customer clicks the Send button. LIITON will notify the Customer by e-mail when the goods have been entrusted to the provider of logistics services (“Shipment Confirmation”). LIITON will be entitled, but not obligated, to accept the Customer’s offer to enter into a purchase agreement within 14 days after receipt. If the Customer selected advance payment as the payment method, LIITON will declare its acceptance of the Customer’s offer by sending the Acknowledgment of Receipt to the Customer. If the Customer selected PayPal as the payment method, the purchase agreement will be concluded when the Customer clicks the Buy Now button. 
2.2 In the event the Customer places an order for specific goods which are not available at the time the Customer places the order, LIITON reserves the right to reject the Customer’s order. Moreover, LIITON reserves the right to be released from the obligation to deliver goods if the goods ordered are not available after a purchase agreement has been reached. In this case, LIITON will notify the Customer promptly and will reimburse any money the Customer paid for the cancelled order. 
2.3 LIITON will not accept orders from any Customers who are under 18 years of age at the time the order is placed. 
2.4 The language of the purchase agreement will depend on the language offered to the Customer in the online shop. LIITON reserves the right to provide the Customer with invoices and delivery notes issued in the language of the respective country.

3. Cancellation policy for Consumers

3.1 A Consumer’s right to cancel orders is set out in the cancellation policy below:

Cancellation policy.

Right to cancel this purchase agreement. 
You have the right to cancel this purchase agreement within 14 days without being required to provide a reason. 
The aforementioned 14-day period will begin on the date on which you or a third party appointed by you, other than the deliverer, accepted the last shipment of the goods you ordered. 
To assert your right to cancel this purchase agreement, please send an unequivocal notification by mail, fax, e-mail, etc., to us at 

Liiton 
Online Shop 
339 Queen Street East, Toronto
ON M5A 1S9 
Canada
Phone: +1 800 684 8269
E-mail: hi@liiton.com

Consequences of cancellations

If you cancel this purchase agreement we will reimburse you for all payments received from you excluding delivery costs (with the exception of additional costs incurred if you selected a type of delivery other than our lowest standard delivery) promptly and at the least within 14 days after the date on which we received your cancellation. To reimburse you for the aforementioned payments we will use the same method you used for the original transaction unless expressly agreed otherwise with you. In no case will we levy any fees for such reimbursement. We reserve the right to refuse to make such reimbursement until we receive the returned goods or until you furnish proof that you have returned the goods, whichever date is earlier. 
You will be required to return the goods to Liiton Online Shop, 339 Queen Street East, Toronto ON M5A 1S9, Canada promptly and no later than 14 days after the date on which you notified us of your cancellation. The period for the return of the goods will be complied with if you send the goods before the 14-day period expires. 
You undertake to assume all costs for any loss in value of the goods if such loss in value resulted from handling the goods in a way that was not necessary to assess the nature, features and functionality of the goods.

End of cancellation policy

4. Delivery, delivery periods, availability of goods 
4.1 Deliveries only will be made to the delivery address provided by the Customer and only if such address is located in one of LIITON’s delivery regions. Details regarding the delivery regions are specified here. LIITON reserves the right to make reasonable partial deliveries. In this case, LIITON will inform the Customer in the shipment confirmation. 
4.2 As part of the order process, LIITON will notify the Customer of the delivery period. LIITON will notify the Customer promptly of any delivery delay resulting from force majeure or other incidents for which LIITON is not responsible and will provide the Customer with a reasonable new delivery period in line with the circumstances of the delay. In the event the goods cannot be delivered within such new delivery period for reasons for which LIITON is not responsible, LIITON can rescind the purchase agreement in whole or in part. In this case, LIITON will reimburse the Customer promptly for all payments made. If the Customer cannot be expected to accept the delayed delivery, the Customer can rescind the purchase agreement by notifying LIITON in text form (by letter, fax or e-mail). The Customer’s other statutory rights will remain unaffected.

5. Prices and shipping costs

5.1 Prices valid at the time orders are placed will apply. All prices include statutory sales tax. 
5.2 Delivery costs and all additional costs incurred for services offered by LIITON in the online shop and requested by the Customer must be specified in the order form and will be assumed by the Customer. Shipping costs may vary depending on the type of delivery and the nature of the order. Details regarding shipping costs are specified here. 

6. Payment and payment methods

6.1 Invoiced amounts will be payable upon delivery without deductions. If the Customer selects advance payment as the payment method, the invoiced amount will be payable upon receipt of the order confirmation by the Customer. 
6.2 LIITON offers these payment methods: credit card, IDEAL and Bank transfer upon in advance. Reimbursement of any invoiced amount will be made using the payment method selected by the Customer. 
6.2.1 For credit card payments, LIITON accepts MasterCard and Visa. Invoiced amounts will be blocked on the Customer’s credit card on the date the order is placed and will be charged on the date the goods are shipped. 
6.3 The Customer will be entitled to offset amounts only if his/her counterclaims have been determined in a legally binding manner, are undisputed, or have been acknowledged in writing by LIITON. Moreover, the Customer can exercise his/her right to retain payments only to the extent that the respective counterclaim is based on the same purchase agreement.

7. Retention of title
Delivered goods will remain the property of LIITON until all receivables under purchase agreements have been paid.

8. LIITON Limited Lifetime Warranty

8.1 Warrantor and eligibility. Lion Brands Inc. d/b/a LIITON, 1712 Pioneer Ave #273, Cheyenne, WY 82001, USA, provides this voluntary limited warranty for LIITON-branded glassware purchased new directly from liiton.com by the original consumer purchaser and delivered to a US address. It covers qualifying purchases made before or after this policy is published. The warranty is not transferable. A liiton.com order record or other reasonable proof of purchase is required.

8.2 Duration. Coverage lasts for as long as the original consumer purchaser owns the glassware. “Lifetime” means that period of ownership, not the purchaser’s lifetime or a fixed number of years.

8.3 What is covered. Defects in materials or workmanship arising under normal household use.

8.4 What is not covered. Accidental breakage, drops or impacts, misuse, abuse, commercial use, ordinary wear, cosmetic changes that do not affect the product’s function, loss or theft, and damage caused by use or cleaning contrary to the product’s care instructions.

8.5 How to make a claim. Email hi@liiton.com with your order number or other reasonable proof of purchase, product name, a description of the defect and photographs. Do not ship the product unless LIITON asks you to. LIITON will acknowledge your claim and provide next steps within seven business days. This is a response target, not a promise to decide the claim within seven business days.

8.6 Remedy and shipping. For a covered defect, LIITON will provide the same product or a comparable replacement at no charge, including standard delivery to a US address. If a suitable replacement is unavailable, LIITON will refund the documented purchase price. If LIITON requires return of the product for an approved claim, LIITON will provide a prepaid return label. There is no fee to submit a claim.

8.7 Earlier warranties and other rights. This policy does not withdraw any warranty previously supplied with a product. It gives you specific legal rights, and you may have other rights that vary by state. Nothing in this policy limits rights that cannot be excluded under applicable law.

9. Liability

9.1 LIITON will be liable for damages only as specified under a) through d) below: 
(a) in the event of death, bodily harm and/or harm to the health as well as in the event of damage caused by intent or gross negligence; 
(b) in the event of damage resulting from non-compliance with guarantees made in writing for the Customer’s asset interests covered by the guarantee that was known to LIITON at the time it was made; 
(c) in the event of product liability as set out in the Product Liability Law of Canada; 
(d) in the event of a breach of key contractual obligations resulting from minor negligence. Liability for damages will be limited to the scope of the damage LIITON typically had to anticipate at the time the purchase agreement was concluded based on the circumstances known at the time. Key contractual obligations are key obligations essential to the conclusion of the purchase agreement on which the Customer could expect to rely.

9.2 In all other cases, LIITON’s liability for damages will be excluded regardless of the legal grounds. 
9.3 In the case specified under 9.1 d) above, claims for damages and compensation will lapse after twelve months. The beginning of such lapse period will be subject to the Civil Code of Canada. 
9.4 To the extent LIITON’s liability is excluded pursuant to these General Terms and Conditions, the same will apply to the liability of its associates and agents including, but not limited to, staff members.

10. Privacy

All personal data provided by the Customer will be collected, used and processed exclusively in compliance with the applicable privacy laws. Details regarding collected data and the use thereof are set out in the privacy declaration available for viewing and/or saving (check our Privacy Statement for more information).

11. Final provisions

11.1 LIITON and the Customer agree on the application of the laws of Belgium. 
11.2 Should any of the provisions of these General Terms and Conditions be or become invalid, the validity of the remainder of the provisions will remain unaffected. 
11.3 If the Customer is a merchant, the exclusive legal venue for all disputes will be the location of LIITON’s registered offices in Overpelt. However, LIITON may use its general legal venue to bring suit against the Customer.

12. Supplier’s identity and contact information

Liiton 
Online Shop 
339 Queen Street East, Toronto
ON M5A 1S9 
Canada
Phone: +1 800 684 8269
E-mail: hi@liiton.com